1. Introduction

Creative Motors is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information. By using our services, you consent to the practices described in this policy.

 

2. Information Collection

2.1 Personal Information

We may collect personal information from you in various ways, including but not limited to:

• When you book an appointment or inquire about our services.
• When you visit our website or engage with us on social media.
• When you contact us via email at sales.creativemotors@gmail.com.

The personal information we collect may include your name, email address, phone number, vehicle information, and payment details.

 

2.2 Non-Personal Information

We may also collect non-personal information about your interaction with our website. This information may include your IP address, browser type, and pages visited. This data helps us improve our website and services.

 

3. Use of Information

3.1 Providing Services

We use the personal information collected to provide and improve our services. This includes:

• Scheduling and confirming appointments.
• Communicating with you regarding your vehicle and our services.
• Processing payments and sending receipts.

 

3.2 Marketing and Promotions

With your consent, we may use your information to send you promotional materials and updates about our services. You can opt-out of these communications at any time by contacting us at sales.creativemotors@gmail.com.

 

3.3 Website Improvements

We use non-personal information to analyze trends, administer the website, and gather demographic information. This helps us enhance the user experience and tailor our services to better meet your needs.

 

4. Information Sharing

4.1 Third-Party Service Providers

We may share your information with third-party service providers who assist us in operating our business, such as payment processors and email service providers. These parties are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.

 

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders or government regulations).

 

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use secure socket layer (SSL) technology to encrypt sensitive information transmitted online. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

 

7. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict the processing of your information.
• Withdraw your consent for the use of your information at any time.

To exercise any of these rights, please contact us at sales.creativemotors@gmail.com. We will respond to your request within a reasonable timeframe.

 

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

 

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

 

10. Changes to This Privacy Policy

Creative Motors reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: sales.creativemotors@gmail.com

Thank you for trusting Creative Motors with your vehicle care needs. We are committed to protecting your privacy and providing you with exceptional service.